What people ask before they come

In Colorado you can start without a referral. If you send a receipt to your own plan, it may still ask for one.

We do not bill Medicare or other plans. You pay for each visit yourself. Your own plan decides whether it reimburses you for a detailed receipt.

That is how Palm works. We give you a written estimate before your first visit, and you pay for each visit on the day.

A first visit is about an hour with a physical therapist, either Verlene or Sasan. Later visits can be shorter. You see the same therapist as you go.

It depends on your exam, your goals and how you respond. Your therapist tells you what they expect and revisits it as you go. Results vary.

Loose clothes you can move in, a list of your medicines, and the names of your physician and dentist. We drape or work around clothing when we need to.

We work within what you can tolerate. Some techniques feel like pressure or stretch, and some people are sore afterward. Tell us and we change what we are doing.

No. Visits are in person at our office in Englewood.

We do not bill workers' compensation or auto insurance. Tell us about it when you call, and we will tell you whether we are a good fit. If you need emergency care, call 911 first.

Dry needling uses a thin needle placed in tight muscle. Where state law allows it, physical therapists may use it after specific training, and we explain it before we use it. It is never required.